Privacy Policy

Effective as of: May 15th, 2024

Introduction

HeyClimate ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services. This policy applies to climatecollective.io and any associated subdomains.

Information We Collect

We collect the following personal data from our users:

- Full Name

- Email Address

- Phone Number

- ZIP Code

We also track user interactions with links in our text messages to understand their event preferences and interests.

How We Collect Information

We collect information in the following ways:

- Directly: When users provide it through forms on our website, sign-ups, and communications.

- Automatically: Through link tracking when users interact with our text messages.

How We Use Information

We use the collected data to:

- Send weekly text messages about events and opportunities.

- Track link clicks to tailor content and understand user interests.

- Improve our services and outreach efforts.

Data Storage and Security

We take data security seriously and implement appropriate measures to protect your personal information. However, we are currently reviewing and upgrading our specific data storage and security measures to further ensure data protection.

Data Retention

We retain user data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Users can request the deletion of their data by emailing us at team@climatecollective.io.

Sharing of Information

We do not share user data with third parties except as required by law or to protect our rights. We do not sell any user data to third parties.

User Rights

Users have the following rights regarding their data:

- Access: Request access to their personal data.

- Correction: Request corrections to any inaccurate or incomplete data.

- Deletion: Request deletion of their data.

- Objection: Object to the processing of their data.

To exercise these rights, users can contact us at team@climatecollective.io.

Analytics

We use Plausible.io for web analytics. Plausible.io is a web analysis service that collects anonymous data to track and analyze the use of our website. The information collected is used to compile reports and help us improve our website. Plausible.io does not use cookies and does not collect any personally identifiable information.

Third-Party Integrations and Data Sharing

We use third-party services to enhance our capabilities and provide better services to our users. Specifically, we use SuperPhone.io for our text messaging services. When we collect data, it is shared with SuperPhone.io to enable us to send information to our users from their system in addition to being stored in our database. SuperPhone.io stores user data in their database to facilitate our text messaging services.

If any user requests that their data be deleted, it will be deleted from both our database and SuperPhone.io’s database.

Cookies and Tracking

We do not use cookies or other tracking technologies on our website.

Children's Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal data from a child under the age of 13, we will delete such information from our records.

California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include:

- Right to Know: You have the right to request information about the categories and specific pieces of personal data we have collected about you, as well as the sources of that information, the purposes for collecting it, and the categories of third parties with whom we share it.

- Right to Delete: You have the right to request that we delete any personal data we have collected from you, subject to certain exceptions.

- Right to Opt-Out: You have the right to opt-out of the sale of your personal data. However, we do not sell personal data.

- Right to Non-Discrimination: You have the right to not be discriminated against for exercising any of your CCPA rights.

To exercise any of these rights, please contact us at team@climatecollective.io or call our toll-free number at [Phone Number].

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of any significant changes via email or through a notice on our website.

Contact Us

For any questions or concerns about this Privacy Policy, please contact us at team@climatecollective.io.